Account manager - India

Picture-9

Tatiana

Account manager

"When I was offered an internship opportunity in India, I eagerly accepted despite the challenges of securing accommodation in a new country. Thankfully, with the assistance of Ofoundation, I was able to find a comfortable and convenient place to stay. It's a testament to the importance of perseverance in navigating unfamiliar territory. India has rewarded my determination with mesmerizing experiences and an enriching atmosphere that I cherish every day."

What does the job include?

As an Account Manager at OFoundation, you will play a pivotal role in managing our e-commerce operations in India, ensuring the achievement of short and long-term objectives, customer satisfaction, and overall marketplace performance. You will oversee a team remotely, manage sales, restock and shipments, and coordinate various aspects of e-commerce operations.

  1. Management:
  • Manage the day-to-day operations of the e-commerce marketplace in India, including customer service, updates, promotions, merchandising, maintenance, and performance.
  • Lead and manage a team of employees, including designers, customer service representatives, and video editors/makers, ensuring smooth coordination and efficient workflow.
  • Develop and implement strategies to achieve marketplace objectives, including sales targets, customer metrics, and overall performance goals.
  • Establish and monitor key performance indicators (KPIs), develop reports, and implement reporting formats to track progress and results.
  • Oversee the restock and shipment processes, ensuring timely replenishment of inventory and efficient order fulfilment.
  1. Merchandising:
  • Develop and execute merchandising strategies to enhance the visibility and appeal of products on the marketplace.
  • Plan and implement promotions to maximize sales and drive growth.
  • Ensure that product listings, descriptions, and metadata are optimized to maximize traffic and enhance search engine visibility.
  1. Relationship Management:
  • Manage relationships with digital agencies and external third parties involved in e-commerce operations.
  • Collaborate with internal teams and external partners to execute digital merchandising, design, and marketing strategies.
  • Identify and engage with potential partners and customers to expand the company's network and reach.
  1. Buying:
  • Develop and implement assortment and inventory plans to align with sales targets and market demand.
  • Provide strategic insights and recommendations for new marketplace channels and growth opportunities.
  • Monitor sales performance and inventory levels, making data-driven decisions to optimize assortment and inventory management.
  1. Leadership and Development:
  • Provide leadership and guidance to the team, fostering a culture of collaboration, innovation, and continuous improvement.
  • Develop strategies to achieve company goals, establish effective decision-making processes, and contribute to the overall development and management of the company.
  • Participate in training programs and professional development opportunities to enhance skills and knowledge in e-commerce and related fields.
  1. Restock Shipments:
  • Lead the restocking and shipment processes, ensuring timely replenishment of inventory and efficient order fulfilment.
  • Coordinate with suppliers and logistics partners to manage inventory levels and ensure availability of products for sale.
  • Monitor stock levels, sales trends, and customer demand to optimize inventory management and minimize stockouts.
  • Implement strategies to streamline the restocking and shipment processes, reducing lead times and improving efficiency.
  • Collaborate with internal teams to forecast demand, plan inventory purchases, and allocate resources effectively.

Expectations

  • Available to work full-time for the duration of the 2-year contract.
  • Excellent leadership and communication skills.
  • Relevant industry experience in e-commerce, Logistics, or related fields.
  • Strong understanding of product development, innovation, and financial principles.
  • Execution-oriented with a proactive approach to problem-solving and decision-making.

What we offer you

  • Competitive salary and benefits package.
  • Comprehensive training and development programs, including access to online marketing courses and management resources.
  • Mentoring and coaching by experienced colleagues.
  • Participation in seminars and events related to e-commerce and business management.
  • Exciting opportunity to contribute to the expansion of our products and grow both personally and professionally.

CONDITIONS

  • Local candidates
  • Fluency in English and Indian languages required
  • Full-time position, 40 hours per week.

OUR OFFERS

  • PAID INTERNSHIP

    6 Months internship, full time, with flexible starting dates based on your university’s schedule. Our compensation is 100  Euro per month but we are a registered Erasmus+ organization and all interns in Europe can apply for the highest monthly grant through their University. 

  • Exciting environment

    Our office is the perfect place in which to express your passion, talents and develop your skills. We combine the essence of a corporate company with the spirit of a startup and don’t forget: both Foreign and Dutch speakers are welcome to join the team!

  • UNIQUE EXPERIENCE

    You will get the opportunity to develop in the fields you find interesting. As an OFoundation trooper, you will be invited to several self growth workshops and Amazon training events. Applying for your internship means to both learn from us and to help define and shape the next growth steps of our organization.